Orders And Shipping
At Fulliaa, we understand that timely delivery is essential when it comes to receiving your handcrafted pearl jewelry. We are committed to providing a smooth and efficient shipping process, ensuring your order reaches you promptly and securely.
Here's an overview of our shipping policy:
- Processing Time: Once your order is received, our skilled team will carefully handcraft your jewelry with meticulous attention to detail. We strive to complete this process within 5 business days for regular orders and 10 business day for custom orders. Please note that custom orders may require additional time, and we will communicate the estimated processing time accordingly.
- Shipping Methods: We offer reliable shipping methods to ensure your package reaches you safely. The available shipping options will be displayed during the checkout process, and you can choose the method that best suits your needs. We work with trusted shipping partners to provide both domestic and international shipping services.
- Shipping Time: Once your order is ready to be shipped, the estimated delivery time will depend on your location and the chosen shipping method. While we strive to provide accurate estimates, please note that unforeseen circumstances, such as customs delays, may affect the delivery timeframe. You will receive a tracking number via email once your order is shipped, allowing you to monitor the progress of your package.
- Shipping Costs: Shipping costs will be calculated at the time of checkout based on the destination and the selected shipping method. We aim to provide competitive and transparent pricing for shipping, ensuring that you are aware of any associated costs upfront.
- International Shipping: We are delighted to offer international shipping to customers around the world. Please be aware that customs duties, taxes, or import fees may apply depending on your country's regulations. These charges are the responsibility of the recipient and are not included in the product or shipping cost. We recommend contacting your local customs office for more information on potential fees.
- Packaging: We take great care in packaging your jewelry to ensure it arrives in pristine condition. Each piece is securely placed in a protective box or pouch, further cushioned to prevent any damage during transit. Our packaging materials are selected with sustainability in mind, utilizing recycled and eco-friendly materials whenever possible.
- Order Tracking and Updates: Throughout the shipping process, you can track your order's progress using the provided tracking number.
Should you have any specific shipping requests or inquiries, please feel free to contact our customer service team. We are here to assist you and make your shipping experience as seamless as possible.
At Fulliaa, we prioritize the safe and timely delivery of your handcrafted pearl jewelry. We appreciate your trust in our products and services, and we will do everything we can to ensure your order arrives in a timely manner, allowing you to enjoy your beautiful jewelry without delay.